Xpress Platforms

The Robot Exclusion Standard, also known as the Robots Exclusion Protocol or robots.txt protocol, is a convention to prevent cooperating web spiders and other web robots from accessing all or part of a website which is otherwise publicly viewable. Robots are often used by search engines to categorize and archive web sites, or by webmasters to proofread source code. The standard is unrelated to, but can be used in conjunction with, sitemaps, a robot inclusion standard for websites. for more information on robots.txt files go to http://en.wikipedia.org/wiki/Robots_exclusion_standard

Absolutely, you can place an order with a valid Credit/Debit Card. The process for this will be as follows.

Please go to Shop Orders from the left-hand navigation, click Unpaid Orders and select the order you wish to pay for. Once you have selected the order you will click the "Next" button in the top right, which if you hover over will say "Continue to pay for selected order(s)". At this point you will be presented with the Unpaid Order(s) – Payment Options page. From the list of payment types select "Credit/Debit Card" and you will be shown options that authorise your card. Fill in the required fields and click continue. You should then be presented with your Unpaid Order(s) – Basket page. Select the delivery option that applies to you and if you are happy, proceed with the order by clicking "Pay" in the top right.

Absolutely, you can place an order with a valid Enta Account Card Number. The process for this will be as follows.

Please go to Shop Orders from the left-hand navigation, click Unpaid Orders and select the order you wish to pay for. Once you have selected the order you will click the "Next" button in the top right, which if you hover over will say "Continue to pay for selected order(s)". At this point you will be presented with the Unpaid Order(s) – Payment Options page. From the list of payment types select "Entacard" and you will be shown "Please enter your Enta Account Card number:" with an input box. Insert your Enta Account Card Number and click continue. You should then be presented with your Unpaid Order(s) – Basket page. Select the delivery option that applies to you and if you are happy, proceed with the order by clicking "Pay" in the top right.

Absolutely, you can change the delivery address when you process the order through Xpress Platforms so the order is directly shipped to your customer. The following instructions will need to be followed to change the delivery address.

Please go to Shop Orders from the left-hand navigation, click Unpaid Orders and select the order you wish to pay for. Once you have selected the order click the "Next" button in the top right, which if you hover over will say "Continue to pay for selected order(s)". At this point you will choose and complete your payment method and then click continue. You should then be presented with your Unpaid Order(s) – Basket page. Using the "Consolidate all orders into one order." option will allow you to edit the delivery address in the bottom right hand corner of this page. Once you have changed the delivery address and you are happy to proceed with the order in the top right click "Pay". Please note: Be careful when using this feature if you are consolidating many different customers orders as you could potentially send all customers orders to one customers address.

Please Note: Direct Shipping (sending the order to a delivery address other than the card holders) can only be offered if you are an Enta Technologies Account holder or your credit/debit card is 3D secure (Visa) or Mastercard Secure Code (Mastercard)

Yes you can either use your existing domain name or you can provide us with your required domain name and we can sort it out for you! If you have an existing domain name then you will need to do either of the following:

Option 1: Move the whole domain name to EntaMedia Ltd

Move the whole domain name to us so we will be one single window for you from now on for all your hosting, website and technical support. You will not need to worry about a renewal fee as it has already been included in the shop-front solution. In order to make this work below is a list of things you need to follow up.

Action -> from you to EntaMedia Ltd -> To minimize the downtime, it is better for you to provide us with all your current live email account(s) details asap (i.e. email address(es), preferred password(s)...etc) so we can pre-set all the email account(s) for you. Once the email account(s) has been set up, we will contact you with all the new email account(s) details/settings.

Action -> from you to your existing ISP -> To transfer your domain to us simply request your current registrar to unlock the domain. Once this has been done you will need to contact and inform us that the changes have been made in order for us to pick the domain name up. This process for .com/.co.uk domain names should be free.

The process will take between 24 - 48 hours for the domain name to transfer to us.

Option 2: Point the domain name to EntaMedia Ltd

If you do not wish to change the way your domain name is working currently and are happy to look after it separately you can simply point the domain name to us. We will map the domain to your website (Hosting space). Please be aware it is your responsibility to ensure the domain name is always in working order. In order to make this work below is a list of things you need to follow up.

Action -> from you to EntaMedia Ltd -> To point your domain name to us all you need to do is change the "A record" for the WWW record of your domain name to 78.33.15.26 and inform us once you have done the change.

Action -> from you to your existing ISP -> If you do not know how to change the "A record" for the domain name, you should contact your current ISP for the information/help on how to do this.

This option should be instant.

The Payment Process Explained

B2C (Business to Customer)
To your customers, the payment process is extremely straight forward. They purchase their products through your shop-front site and pay you directly. Your customers can pay you through one of your chosen payment methods (Google checkout, PayPal, HSBC etc) and all information about the merchant exchanged during the transaction (name, address etc) will be your information. There will be no reference to Enta Technologies Ltd in any transaction between you and your customer. Once your customer has paid, you can then receive your funds directly from your chosen payment portal provider.

B2B (Business to Business)
Once the B2C transaction is finished you are then required to pay Enta Technologies Ltd for these goods (this is the B2B part). You can pay for the products in a variety of ways; by credit/debit card, on an Enta Account, on an Enta account card, cheque on delivery or by visiting the Enta Warehouse. Once payment has been received by Enta Technologies Ltd your goods will be picked and dispatched using the available delivery methods.

All the Xpress Platforms payment facilities are fully integrated with "Verified by VISA" and "MasterCard SecureCode" (please note, this does not include Google Checkout or Paypal).

.com domain names: Contact your current provider and ask them to supply you with a transfer authorisation code (EPP code). This will release the domain. Next you will need to contact us here to inform us that this process has taken place and your contact details. Once we know the domain has been released from your previous provider we can register it with us.

All other domain names: To transfer your domain to us simply request that your current registrar change the IPS tag to ENTANET. Once this has been done you will need to contact us to inform us that the changes have been made. This process for uk domain names is free.

Absolutely. Any product can be assigned or added to a category. The following steps will demonstrate how you would achieve this.

Click on 'Shop Products' from the left-hand navigation.
Then you will click on 'Product Manager' option.
You will be now listed with your available categories.
At this point you can create a new category by typing in the new category under 'Add New Main Category'.
Alternatively, if you wish to assign your product to a category you can do so by clicking on the 'Sub Categories' option next to the category and filling in the required fields.

You can set individual delivery packages for each country.

It is not possible to offer discount etc on price thresholds as the Enta Technologies Ltd delivery tarrifs are calculated differently. You can set a default delivery package and then set an additional charge per Kilogram (weight threshold) to ensure that your profit margins are not affected by Enta Technologies Ltd delivery charges to you.

For instance you could set up a standard price of £5 and a weight threshold of 10KG with a Price per Kilogram of £0.50. This would mean that for each order your customers would be paying £5+ £0.50 for each KG above your threshold.
Example:

Standard Price: £5.00,
Weight Threshold: 10KG,
Price per KG:£0.50.

Therefore:
(Assuming) Total Order Weight: 13KG.
Weight is 3KG above threshold so apply threshold modifier: 3KG x £0.50 = £1.50.

Therefore overall delivery price is:
£5.00 + £1.50 = £6.50.

It should be noted that it is your responsibility to ensure your delivery packages are competitive whilst not adversely effecting your profit margins. You may wish to consider altering your product margins to help absorb some of the delivery costs.

A default margin is a figure specified by you that will be added to the sale price of all your products. This is where you will make your profit! Your default margins are initially set during the set ups step after you have purchased an Xpress Platforms service. You can change these default margins at any time via the small form at the top of the shop pricing page.

Examples:
[Default Percent]Our Price to you for Product A: £20.99, Your default percent markup: 10%, Total selling price to your customer of Product A: £23.09 Your Profit: £2.10.

[Default Amount]Our Price to you for Product A: £20.99, Your default amount mark-up: £5, Total selling price to your customer of Product A: £25.99 Your Profit: £5.00.

Welcome to the Xpress Platforms FAQ section

The Payment Process Explained